Subject: Tech Support Candidate - Payal Singh
From: Payal Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Nov 2021 02:54:01 -0400

| | Tech Support Test

Name | Payal Singh
E-mail | [email-masked]
Phone Number | (+91) 7979866292
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Bihar
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I'll try to reopen again closing all the other windows which is open.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

I'll turn on the bluetooth on my phone
Pair the bluetooth speaker with my phone
Connect the speaker to phone

What according to you makes you a good candidate for customer service or technical support job?

I'll interact with customer in good way
Try to resolve their issues to the most
I have lot of patience to deal with them.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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