Subject: Arabic Language Test - Zainul Abid. Kp Abid.kp
From: Zainul Abid. Kp Abid.kp <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Nov 2021 01:41:44 -0400

| | Foreign Language Screening Test

Name | Zainul Abid. Kp Abid.kp    /  (91) 9995898991    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customers

Thank you  for your  interest the  checking the status of your order.

The company  has delivered your courier but your's address as per the courier was wrong.
So we are kindly request to be give your  perfect address then we will can to inform your courier status.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Customer

Thank you for your  requesting and shortlisted your  complaint.

Firstly, we are saying sorry to have  mistakes from part of us.
Don't worry, we will check your complaint, come our team and installed proper way.

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