Subject: Tech Support Candidate - Bhavarth Bhavarth
From: Bhavarth Bhavarth <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 31 Oct 2021 06:48:50 -0400

Tech Support
Test

Name

Bhavarth
Bhavarth

E-mail

[email-masked]

Phone Number

(+91) 7417533542

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

None

None

Previous Employer 1

TechMahindra

Voice
Assosciate

30/6/2021

18000

Previous Employer 2

Vaishali Advertisement

Chief Executive

2/2/2021

15000

In your past
experience you have (select all that applies)

Interacted
with Domestic customers on Phone
Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First I
will check the network connectivity. If it is fine and the error is still
present then I will close all the tabs and will delete all the previous history
and will check the proxy of the site.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Following
are the steps to connect a Bluetooth speaker to my mobile phone:

1. Switch on the speaker.

2. Switch on Bluetooth mode of mobile phone and speaker as well.

3. Search for discoverable devices and click on the name of speaker as it will
appear on the screen.

4. Pair the bluetooth speaker with mobile phone.

What according to
you makes you a good candidate for customer service or technical support
job?

1. Very good at making relations with customer.

2. Very good at understanding and solving problems of the customers.

3. Have excellent communication skills.

On a scale of 1 - 5
please rate your fluency in spoken English

5