Subject: Tech Support Candidate - Nishant Pant
From: Nishant Pant <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 12:51:40 -0400

Tech Support
Test

Name

Nishant
Pant

E-mail

[email-masked]

Phone Number

(91) 8178984229

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

delhi

Which best describes
your Technical Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Networking - advance
Hardware - Basic
Hardware -
Advanced
Speakers & Audio
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

hcl tech

senior
specialist

6june 2019

49000

Previous Employer 2

In your past experience you have
(select all that applies)

Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

1) step :
check for internet connectivity issue

2) try to ping website

3)Try opening the website on other computer

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

To connect a Bluetooth speaker first you need
to make sure sure Bluetooth is turned on and in discoverable mode.

then Bluetooth device needs to be located and configured.

What according to you makes you a good candidate
for customer service or technical support job?

A person
who has logical bent of mind and who has patience in dealing with all types of
user.

On a scale of 1 - 5 please rate your fluency in
spoken English

4