Subject: Tech Support Candidate - Ansudeep Kumar
From: Ansudeep Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 11:39:01 -0400

| | Tech Support Test

Name | Ansudeep Kumar
E-mail | [email-masked]
Phone Number | (91) 7004399358
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Phone pe | Business Development Executive | 30 October 2021 | 19400
Previous Employer 1 | Wishfin | Assistant Relationship officer | 9 September 2021 | 15000
Previous Employer 2 | Flipkart | Operation executive | 3 march 2021 | 15000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Resart my device.
2. Make sure the internet connection works.
3. Check if website is down for everybody or just me.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open the setting app.
2. Navigate to connected device, and turn buletooth toogle switch, if it's not enabled.
3. Select the Bluetooth to view the option.
4. Select pair new device to place the Bluetooth device in pairing mode.
5. Look for the Bluetooth speakers name on the list.
6. Select the speaker name to connect to it.

What according to you makes you a good candidate for customer service or technical support job? | Focus on the skills and qualities i posses that most closily align with needs and requirements of the role.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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