Subject: Tech Support Candidate - Shankey Chauhan
From: Shankey Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 05:55:54 -0400

Tech Support
Test

Name

Shankey
Chauhan

E-mail

[email-masked]

Phone Number

(+91) 8860131412

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Ghaziabad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Check web address.

Delete cookies.

Change proxy settings.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First turn
on speaker.

For mobile bluetooth swipe down on screen and hold bluetooth then pair with
speaker with the speaker name and connect.

What according to
you makes you a good candidate for customer service or technical support
job?

I have required communication and technical skills which you
want.

I worked with team and also under pressure with no problem.

On a
scale of 1 - 5 please rate your fluency in spoken English

3