Subject: Tech Support Candidate - Kavita Chaudhary
From: Kavita Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 05:43:06 -0400

Tech Support
Test

Name

Kavita
Chaudhary

E-mail

[email-masked]

Phone Number

(282007) 7618383427

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Agra

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS -
Advanced
Networking - basic
Networking - advance
Hardware -
Basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Fresher

No

0

0

Previous Employer 1

Fresher

No

0

0

Previous
Employer 2

Fresher

No

0

0

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

If I get
error while opening anything first I check my wifi connection is working or not
if it's not working I will restart it . And if there is any browser problem then
I open on another browser like Chrome or etc . If everything is fine and then I
check connection setting . At the end if everything is fine . I will restart my
computer .

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First i switch on my speaker then open my phone
bluetooth then search my speaker device which was written on speaker mannual
then click on option like if my speaker name is xyz then I click on xyz and
speaker make sound . And my phone is connected with my speaker .

What
according to you makes you a good candidate for customer service or technical
support job?

I have sweet voice with good communication skills
. I am great listener .  I am focused person and if someone give me any task I
will do it first and never leave it  tomorrow so I can do other things on
tomorrow .

On a scale of 1 - 5 please rate your fluency in
spoken English

3