Subject: Tech Support Candidate - Sushma Singh
From: Sushma Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 05:08:36 -0400

Tech Support
Test

Name

Sushma
Singh

E-mail

[email-masked]

Phone Number

(201005) 9625329557

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Saibabad mohngr metro station

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Networking - basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Incometax department

Customer support

Working

18000

Previous Employer 1

Tech Mahindra

Customer care
executive

Before 2 years

14500

Previous
Employer 2

Na

Na

Na

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

First of all I will aske to
customer please check your internet first if your internet is working fine then
after this check ur login id or password may be you put wrong I'd password
refresh your page restart ur system then try

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Step .1 on
your speaker

Step.2 on Bluetooth in phone

Step .3 fine a your speaker name

Step. 4 connect bluetooth with speaker

What according to
you makes you a good candidate for customer service or technical support
job?

I have ideal  tends to be passionate about my work  and  a
lot of enjoyment and pleasure out of it. Reliability: Tendency to behave in an
uncompromising and consistently honest, moral,

On a scale of 1 - 5
please rate your fluency in spoken English

4