Subject: Tech Support Candidate - Uday Shende
From: Uday Shende <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 04:43:43 -0400

Tech Support
Test

Name

Uday
Shende

E-mail

[email-masked]

Phone Number

(91) 9834824551

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Nagpur

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Jio

Voice advisor

Shende

14000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly,I will check the web address for
typos.

2.I will make sure my internet connection is working normally. If my internet
connection is unstable,I will fix internet stability issues.

3.I will contact the website owner.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

I will
start my Bluetooth first after that I will start my Bluetooth speaker. And after
that I pair my device to Bluetooth Speaker.

What according to
you makes you a good candidate for customer service or technical support
job?

I am currently working in Reliance jio. I am completely in a
customer service process l.I can convince customers on call and give them a
proper support to all customers.

On a scale of 1 - 5
please rate your fluency in spoken English

4