Subject: Tech Support Candidate - Anurag kunar verma Anurag
From: Anurag kunar verma Anurag <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 04:38:43 -0400

| | Tech Support Test

Name | Anurag kunar verma Anurag
E-mail | [email-masked]
Phone Number | (+91) 7070703101
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | PATNA
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Powergrid | Apprentice | 15/10/2020 | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Clear all the cookies and history if not work then i reset the browser in browser settings if not wok then uninstall the browser then reinstall it. And if not then check you internet provider is blocked this website or not use vpn to access that
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Start the pairing mode of speaker and mobile pair both the devices then enjoy
What according to you makes you a good candidate for customer service or technical support job? | Calmly handle the system as per this job
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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