Subject: Tech Support Candidate - Aman Khanna
From: Aman Khanna <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 03:51:39 -0400

Tech Support
Test

Name

Aman
Khanna

E-mail

[email-masked]

Phone Number

(+91) 8800650699

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Shivaji Vihar near Tagore
Garden (New Delhi)

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Weblink Pvt. Ltd.

Web
Executive

20-05-2020

17000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First i
will read the error and take action accordingly.

Like to check my internet connection or refresh the page. Or open my browser
again. If error will come again then i try to open that website on another
device.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Open Bluetooth of both the devices.

2. Go to Bluetooth Settings of Mobile and Pair the mobile Bluetooth to speaker
Bluetooth by connect with the name of the speaker Bluetooth.

3. Then it shows a connected pop-up and we can test by playing some music or
video on our mobile phone.

What according to you makes you a
good candidate for customer service or technical support job?

1. Good communication Skills

2. Ability to deals in customer service like analyzing the query and
understanding the client need or problem and act accordingly.

3. Have a good knowledge about the field of work.

On a scale of 1 - 5
please rate your fluency in spoken English

4