Subject: Tech Support Candidate - Ashish kumar Swami
From: Ashish kumar Swami <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 03:18:53 -0400

Tech Support
Test

Name

Ashish
kumar Swami

E-mail

[email-masked]

Phone Number

(91) 9300852309

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Sector 122 Noida

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Hardware -
Advanced
Speakers & Audio
Server

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Teva api India private limited

IT Service Desk
Engineer

Still working

31000

Previous Employer 1

Wipro Infotech

DL2

31/10/2016

9000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First of all I will check ipconfig command so
looking system is getting IP address or not then ping our Router IP
address.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

On bluetooth in mobile then search near by
bluetooth device after select device which one I want to pair with our
mobile

What according to you makes you a good candidate
for customer service or technical support job?

I have 5
years of experience in IT support Engineer. And I have excellent Troubleshoot
Skiit.

On a scale of 1 - 5 please rate your fluency in
spoken English

3