Subject: Tech Support Candidate - ANSHUL CHAUDHARY
From: ANSHUL CHAUDHARY <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 03:11:07 -0400

| | Tech Support Test

Name | ANSHUL CHAUDHARY
E-mail | [email-masked]
Phone Number | (91) 9516660669
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | GWALIOR  M P
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Manual Testing

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Muki Technologies PVT LTD | Software Tester | | 18k
Previous Employer 1 | LTS PVT LTD | Omcr engineer | 21/04/2021 | 11.5k
Previous Employer 2 | Muki Technologies PVT LTD | Software Tester | 23/08/2019 | 15k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step1  Analyse type of error. Code whether relating to network ,applications or server.
Step2   trouble shoot network  reeset connection.
Step3   For server error open website in compatible brower. Eg . Chrome beta .mozilla etc.
Step4  For application  reinstalled.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Both terminal should  open  search.  Then protocols  verification.  Then connection

What according to you makes you a good candidate for customer service or technical support job?

I worked in networking. For 6 months.
Presently  working as software tester.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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