Subject: Tech Support Candidate - Vishal gupta
From: Vishal gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 02:45:26 -0400

Tech Support
Test

Name

Vishal
gupta

E-mail

[email-masked]

Phone Number

(82699) 79088

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

west delhi

Which best describes your Technical Support capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

K12 Techno pvt ltd

senior sales manager

present

33200

Previous Employer 1

Globiva services pvt Ltd

Teamleader

15th April 21

26000

Previous
Employer 2

Bharti Airtel

CRM

18th oct. 18

20000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Live Chat
Used a case
management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I will create a ticket for technical team

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First of all i will on my device Bluetooth and
then on in mobile also and  click on the pair botton.

What according to
you makes you a good candidate for customer service or technical support
job?

I am professional in Customer service and perfect for the same
and having a good relationship technique skills.

On a scale of 1 - 5
please rate your fluency in spoken English

5