Subject: Tech Support Candidate - Shubham kumar Kushwaha
From: Shubham kumar Kushwaha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 02:11:26 -0400

Tech Support
Test

Name

Shubham
kumar Kushwaha

E-mail

[email-masked]

Phone Number

(91) 7004052982

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Ranchi

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Lrs services pvt ltd

Desktop eng

60 days

Previous Employer 1

Millinium automation pvt
ltd

Network eng

Previous Employer 2

In your past experience you have
(select all that applies)

Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Clear
brpwser history and close browser then reopen

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1 on
bluetooth

2 search

3 connect

What according to you makes you a good candidate
for customer service or technical support job?

N/A

On a scale of 1 - 5 please rate your
fluency in spoken English

4