Subject: Tech Support Candidate - Akash bansal Akaah
From: Akash bansal Akaah <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 02:08:58 -0400

| | Tech Support Test

Name | Akash bansal Akaah
E-mail | [email-masked]
Phone Number | (*+91) 8882765038
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Burari
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | | |
Previous Employer 1 | Bajaj finance limited | Sales officer | Aug 2021 | 18k
Previous Employer 2 | N/A | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Click the menu button and select setting.
2.In the genral panel, go down to the Network settings section.
3.click settings the connection settings dialog will open.
4. change your proxy settings if you are not abel to connect then select No proxy.
5.Close the connection settings dialog.
6. Close page preferences any changes you have made will automatically be saved.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Turn on Bluetooth mode on your device.
2.Turn Bluetooth devices then a sound comes you device is ready to pair.
3.Go to Blutooth settings pair your device and your device is paired with Blutooth.

What according to you makes you a good candidate for customer service or technical support job?

1.Detail knowledge about the product /service you offered.
2.Effective communication skills.
3. Patience to listen customer.
4.Good sense of humor.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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