Subject: Tech Support Candidate - Rajat Upreti
From: Rajat Upreti <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 01:23:31 -0400

| | Tech Support Test

Name | Rajat Upreti
E-mail | [email-masked]
Phone Number | (+91) 8826406392
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | East delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1Check the web address for typos.
2Make sure your internet connection is working normally. If your internet connection is unstable learn how to fix internet stability issues.
3Contact the website owner.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1: Put the speaker in pairing mode. Switch on the speaker and long press the Bluetooth button on the device.
2: Switch on Bluetooth on mobile phone. Go to settings in your phone (both Android and iOS) and select the Bluetooth settings option.
3: Wait for the phone to connect.

What according to you makes you a good candidate for customer service or technical support job? | I am good in teamwork and my communication is good . I have required technical skills which you want
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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