Subject: Tech Support Candidate - Shankey Chauhan
From: Shankey Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 00:27:50 -0400

| | Tech Support Test

Name | Shankey Chauhan
E-mail | [email-masked]
Phone Number | (+91) 8860131412
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check the web address
Delete cookies
Change proxy settings

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First turn on speaker
Turn on phone's bluetoooth
Then pair speaker with phone ond connect.

What according to you makes you a good candidate for customer service or technical support job?

I have required communication and technical skills.
I am work under pressure without any problem.
I work as a team member and solo

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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