Subject: Tech Support Candidate - Himanshu Kumar Shahi
From: Himanshu Kumar Shahi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Oct 2021 00:06:08 -0400

Tech Support
Test

Name

Himanshu
Kumar Shahi

E-mail

[email-masked]

Phone Number

(+91) 8765003003

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Gurgaon

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
Hardware -
Advanced
VoIP

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

2021

System administrator

32,000

Previous
Employer 1

2018

Engineer

25,000

Previous Employer 2

2017

31july

17,000

In your past experience you have
(select all that applies)

Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First
steps-WiFi Check then-netwoking-Property-select-IPv4-change-Dns
Set-

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Click windows
icons-seeting-surch-bhluetooth-

Find surching-dives name select

What according to you makes you a
good candidate for customer service or technical support job?

troubleshooting

On a scale of 1 - 5
please rate your fluency in spoken English

1