Subject: Trainer Candidate - Priyanka Arora
From: Priyanka Arora <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Oct 2021 15:40:38 -0400

| | Tech Support Test

Name | Priyanka Arora
E-mail | [email-masked]
Phone Number | (+91) 9910987300
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | East Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Kalkine | AM | 15th sep'21 | 45000
Previous Employer 1 | Firstidea | Sr.tech sales advisor | March'20 | 38000
Previous Employer 2 | Fareportal travels | Sr.executive | July'17 | 30000

If Selected, how much time do you need to join? | ASAP
Please briefly describe your work experience specifically in training? | Interactive sessions, more of practical training, mentioning time to time
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is where you resolve the customer query and great customer service would be after resolving the query, you yourself believe that the customer was completely satisfied and might appreciate you.
What according to you makes you a good candidate for this position? | My personality, confidence, interactive skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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