Subject: Trainer Candidate - Kapil kumar Kapil
From: Kapil kumar Kapil <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Oct 2021 11:36:59 -0400

| | Tech Support Test

Name | Kapil kumar Kapil
E-mail | [email-masked]
Phone Number | (88001) 39929
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Faridabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fine turn pvt ltd | Quality engineer | 4 month | 20000
Previous Employer 1 | Allied hitech industries | Quality inspector | 1 year | 16000
Previous Employer 2 | Swastika automatics pvt ltd | Quality supervisor | 2 year | 15000

If Selected, how much time do you need to join? | 1 week
Please briefly describe your work experience specifically in training? | Training is an art to describe and understand others and best trainer is who understand qualities other trainiee..
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Facing difficulty is depend upon the condition which problem created or facing at the floor where problem is solving

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer services means that the fast solving problem at the customer end
And great customer service is advanced services there is reducing the complaint at customer end

What according to you makes you a good candidate for this position? | I m the best candidate for this opportunity because i can work in pressure and work for decrease the customer problems and complain also
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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