Subject: Tech Support Candidate - Santhosh Kumar
From: Santhosh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Oct 2021 06:20:56 -0400

Tech Support
Test

Name

Santhosh
Kumar

E-mail

[email-masked]

Phone Number

(96767) 99198

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Kphp colony

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Andhra bank

System administrator

21/01/2021

January

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

We have to restart system

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

We on bluetooth search for drivers then we
connected

What according to you makes you a good candidate
for customer service or technical support job?

Windows
system administrator

On a scale of 1 - 5 please rate your
fluency in spoken English

4