Subject: Trainer Candidate - Naziya Parveen
From: Naziya Parveen <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Oct 2021 05:03:17 -0400

| | Tech Support Test

Name | Naziya Parveen
E-mail | [email-masked]
Phone Number | (91) 7838552632
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | SEC 17 , GURGAON

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Axis Bank | Deputy Manager | 0 | 23500
Previous Employer 1 | PNB MetLife india insurance | Assistant manager | Na | 17500
Previous Employer 2 | IndusInd bank | BDE | NA | 13500

If Selected, how much time do you need to join? | Immediate
Please briefly describe your work experience specifically in training? | Customer service , customer queries handling , cross sells of banking products
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | NA
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Customer qyerry should be answered and  resolved because a happy customer always provide good reference .
What according to you makes you a good candidate for this position? | My team leadership quality , work experience ,self motivated , problem solving quality
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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