Subject: Trainer Candidate - Abhishek Arora
From: Abhishek Arora <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Oct 2021 04:15:31 -0400

Tech Support
Test

Name

Abhishek
Arora

E-mail

[email-masked]

Phone Number

(0) 9711208441

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Rohini, Delhi

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

TATA SIA AIRLINES

GRE

Feb'21

90k

Previous
Employer 1

Eleven Course Hospitality

P.A. cum Manager

Aug'16

55k

Previous Employer 2

Kingfisher airlines

GSA

Dec'12

45k

If Selected, how much time do you need
to join?

15-20 Days

Please briefly
describe your work experience specifically in training?

Nothing
as such but have been imparting operational Training & handling related
responsibility's as per office requirements from time-to-time.

Have you worked as a trainer in a Call
Center/Customer Service/BPO Environment?

No

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Good -- When you do your job as per SOP.

GREAT -- When you go beyond SOP n assist your Customers by overseeing on their
needs.

What according to you makes you a good candidate for
this position?

As I've been handling end-to-end operational
requirements from time to time.

On a scale of 1 - 5 please rate your
fluency in spoken English

3