Subject: Trainer Candidate - Nishant Khanna
From: Nishant Khanna <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Oct 2021 03:56:43 -0400

Tech Support
Test

Name

Nishant
Khanna

E-mail

[email-masked]

Phone Number

(011) 9953801837

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Sector 37 Faridabad

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Konnect worldwide

Business manager

31st Oct

40000

Previous Employer 1

Supertech Limited

Assistant
manager

August 2020

38000

Previous Employer 2

If Selected, how much time do you need
to join?

Immediately

Please briefly
describe your work experience specifically in training?

I have a
customer service experience in real estate sector. Where my main role was to
handle to customers queries.

Have you worked as a trainer in a Call
Center/Customer Service/BPO Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation you faced either while training or
managing a team.

Understanding of learning

What
according to you is the difference between good and great customer service.
(Explain in 4 - 6 sentences)

A great customer service is
where u satisfied your customer well not only with the services but also with
the behave and attitude while providing the service to the customer.

What according to you makes you a good candidate
for this position?

I believe I am good in managing people and I have
good communication skills. Moreover I can handle the customer queries well

On a scale of 1 - 5 please rate your fluency in
spoken English

4