Subject: Tech Support Candidate - Pranali Sunil Wankhede Pranali
From: Pranali Sunil Wankhede Pranali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Oct 2021 03:51:29 -0400

Tech Support
Test

Name

Pranali
Sunil Wankhede Pranali

E-mail

[email-masked]

Phone Number

(91) 7038863519

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Nagpur

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

Previous Employer 1

NA

NA

NA

Previous
Employer 2

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1) Restart my device

2)Makes sure the internet connection works

3)Check if the website is down for everybody or just me

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1)Pair a
Bluetooth accessory

2)Swipe down from the top of the screen.

3)Touch and hold Bluetooth .

4)Tap Pair new device. If you don't find Pair new device, check under "Available
devices" or tap More.

5)Refresh.

6)Tap the name of the Bluetooth device you want to pair with your
device.

What according to you makes you a good candidate
for customer service or technical support job?

Its all
about your attitude in addition to your academic qualification, like you should
be soft spoken, good listener, problem solver, helpful, team builder and know
how to engage the people well.

On a scale of 1 - 5 please rate your
fluency in spoken English

3