Subject: Tech Support Candidate - Tejpratap Maurya
From: Tejpratap Maurya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Oct 2021 03:45:24 -0400

| | Tech Support Test

Name | Tejpratap Maurya
E-mail | [email-masked]
Phone Number | (011) 7982534194
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Busy infotech | Team leader | | 29175
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly we will check this is default browser or not.
Then if ok then will check internet connection company because sometimes some network block the specific site.
If not solve then will do wait for some time.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First I will start buletooth speaker then open Bluetooth in mobile after that search device then will connect by Bluetooth speaker name.
What according to you makes you a good candidate for customer service or technical support job? | I have much experienced in this industry. And having very polite attitude.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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