Subject: Tech Support Candidate - Amit Puri
From: Amit Puri <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Oct 2021 03:40:57 -0400

| | Tech Support Test

Name | Amit Puri
E-mail | [email-masked]
Phone Number | (91) 9131157677
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Madhya Pradesh, Nagda jn
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
IpadOS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA |
Previous Employer 1 | NA | NA | NA |
Previous Employer 2 | NA | NA | NA |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I would check if my browser has blocked parts of the page that are not secure.
I would try to open new tab and see if I can load another website like google.com
And if I can open other websites then I would try to open www ndtv com in different browser
Or maybe I'd clear the cookies and cache of the website or probably would look if I'm having a good and stable internet connection

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.  Take the blutooth speaker and press turn on the blutooth mode
2.Unlock the phone
3. Swipe down from your home screen
4. Tap and hold the blutooth icon
5. Now see if you can find your blutooth speaker's name on the list
6. Then tap on it
And you're good to go.

What according to you makes you a good candidate for customer service or technical support job?

Well I think I can understand English very well and I can speak English fluently with American accent and a little bit British too
I have been talking to strangers all over the world for two years and In the start I had struggled with understanding them and make them understand what am I saying but now I speak from heart like I don't even have to think before speaking it's like I'm speaking hindi
I had a girlfriend from Indonesia who is my best friend now and we were together for like a year or something and I never had any problem in making her understand what am I saying. I have talked to so many strangers at different times like there was a time when I used to call them at 2 am so I think It won't be a problem if you guys want me to work at night I sometimes write stories and I sing too of course in American accent so I think I'm a good match for this job. Thank you.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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