Subject: Tech Support Candidate - priyanshu bhandari
From: priyanshu bhandari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Oct 2021 03:30:00 -0400

| | Tech Support Test

Name | priyanshu bhandari
E-mail | [email-masked]
Phone Number | (110096) 9971518405
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | vasundhara enclave(east delhi)
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | cubic web solutions | he intern | may,2015 | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

step 1: check your wifi connection and if your device is connected to the internet.
step 2: if it still doesn't work, please restart your device.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

in Android OS
open settings<click Bluetooth and device connection<click on Bluetooth section to activate Bluetooth<click on pair a new device<turn on your Bluetooth speaker<search & select your device name in available devices.

What according to you makes you a good candidate for customer service or technical support job? | I am a sharp listener, I prefer plain speaking and keep conversations to the point. I also like problem solving as it gives me an opportunity to learn new skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |