Subject: Tech Support Candidate - Purushottam Sharma Purushottam
From: Purushottam Sharma Purushottam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Oct 2021 03:20:39 -0400

Tech Support
Test

Name

Purushottam
Sharma Purushottam

E-mail

[email-masked]

Phone Number

(202140) 9690223349

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Aligarh

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Backhand

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Wns

Associate

10 September

18000

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First up
all click on wifi icon and click on network and sharing center then on windows
is opened after that click on internet icon then on pop up is open click on
properties then open internet then another pop up then click on internet
protocol version then set a preferred Dn6 server and alternative server .  Now
it's work

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1.Click on power button.

2. Then open mobile Bluetooth.

3.Then pair with your device .

4.When connected once pop up .

What according to you makes you a good candidate
for customer service or technical support job?

Fluent
answer and solve queries.

On a scale of 1 - 5 please rate your
fluency in spoken English

4