Subject: Tech Support Candidate - Kavita Unnikrishnan
From: Kavita Unnikrishnan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Oct 2021 03:18:09 -0400

| | Tech Support Test

Name | Kavita Unnikrishnan
E-mail | [email-masked]
Phone Number | (85608) 67157
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Jaipur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Vsun Mobile Pvt Ltd | Quality Engineer | NA | 13000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | The screen might display the error from where you can recognise the problem. To troubleshoot the issue there might have written that fix the problem or issue so from there we can resolve the issue

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On the bluetooth mode in both devices.
Pair the devices and hence it get connected.

What according to you makes you a good candidate for customer service or technical support job? | My background is technical and my objective is to resolve the problem.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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