Subject: Tech Support Candidate - Laishrom Nirmala
From: Laishrom Nirmala <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Oct 2021 12:12:37 -0400

Tech Support
Test

Name

Laishrom
Nirmala

E-mail

[email-masked]

Phone Number

(110092) 9383179725

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Laxmi Nagar, DELHI

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
MacOS
Hardware -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Concentrix

Senior Analyst

Still working

21,350

Previous Employer 1

Concentrix

Customer
support

March 6th 2019

19,000

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly I will refresh it, if still not working I
will clear cache and delete all history.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

I will go
to my Bluetooth section and On both for phone and mobile, after that I will
check the name of my Bluetooth and connect to it by clicking.

What
according to you makes you a good candidate for customer service or technical
support job?

I am people's customer and most of all I love
talking to people. I have skills to solve customer problems.

On a
scale of 1 - 5 please rate your fluency in spoken English

4