Subject: Tech Support Candidate - Shrishti Kumari
From: Shrishti Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Oct 2021 10:27:24 -0400

| | Tech Support Test

Name | Shrishti Kumari
E-mail | [email-masked]
Phone Number | (250001) 7078288377
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Cogent E-service private limited | Csa | 5 days |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Make sure if the internet connection is probably  working .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down  from top of the screen
Touch nd hold bluetooth
Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
Tap the name of the Bluetooth device you want to pair with your device.

What according to you makes you a good candidate for customer service or technical support job? | Customer service representatives provide support to customers by answering questions, providing helpful information and resolving complaints. Customer support duties and responsibilities typically include answering incoming customer calls or emails, diffusing irate customers, updating customer service databases and maintaining and creating new customer relationships that help boost sales.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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