Subject: Tech Support Candidate - Kelvin Banda
From: Kelvin Banda <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Oct 2021 07:49:17 -0400

| | Tech Support Test

Name | Kelvin Banda
E-mail | [email-masked]
Phone Number | (+91) 6260458669
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | GWALIOR
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Check my internet connection first. If my internet connection is perfect, I will check what type of problem it is whether it's the server's problem or maybe a typo of the website

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the speaker and put it on Bluetooth mode.
Turn Bluetooth on on the mobile phone then search the name of the speaker on the nearby devices. Tap on your mobile phone screen to pair the speaker with the mobile phone. Once paired, it's ready for use.

What according to you makes you a good candidate for customer service or technical support job?

Customers satisfaction is my priority.

Hard working and determined.

Cheerleader.

I do my work with perfection and professionalism.

I adapt fast to change.

I'm a computer enthusiast.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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