Subject: Tech Support Candidate - Paritosh Singh
From: Paritosh Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Oct 2021 04:26:50 -0400

| | Tech Support Test

Name | Paritosh Singh
E-mail | [email-masked]
Phone Number | (91) 6392638332
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Varanasi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1- first see if the problem is our end or theirs
2- Browse a coached version of the page
3- Disabled add- ons other interfering software
4- check another browser or incognito tab
5- Fixed ur DNS

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 - swipe down from the top of the screen.
2 - Touch and hold bluetooth
3 - Tap to pair a new device. If u don't find pair new device, check their available device or tap or more refresh

What according to you makes you a good candidate for customer service or technical support job? | With my skills I fit perfectly in such a company culture.  I'm a great listener and always oriented towards solving a problem. I love this job if any person has do her work joyfully they giver her 100% to the comapny
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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