Subject: Tech Support Candidate - Nidhi Kumari
From: Nidhi Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Oct 2021 03:52:03 -0400

Tech Support
Test

Name

Nidhi
Kumari

E-mail

[email-masked]

Phone Number

(110096) 8804068188

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

East Delhi

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Magicbrik

Sales executive

9/09/2021

16000

Previous Employer 2

Smc

Sales executive

15/02/2021

12000

In your past
experience you have (select all that applies)

Interacted
with Domestic customers on Phone

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1.Click on the menu button Fx89menuButton to open
the menu panel.

2.Click History and select Clear Recent History….

In the Time Range to clear: drop-down, select Everything.

3.Below the drop-down menu, select both Cookies and Cache. Make sure other items
you want to keep are not selected.

4.Click OK

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1.Swipe down from the top of the screen.

Make sure Bluetooth is turned on.

2.Touch and hold Bluetooth .

3.In the list of paired devices, tap a paired but unconnected device.

4.When your phone and the Bluetooth device are connected, the device shows as
"Connected."

What according to you makes you a good candidate
for customer service or technical support job?

With my
skills and expertise I would fit perfectly in such a company culture. I am a
great listener and always oriented towards solving a problem. I've gathered
relevant experience and have an extremely positive attitude towards doing
anything in my life.

On a scale of 1 - 5 please rate your
fluency in spoken English

3