Subject: Tech Support Candidate - HIMKAR NIGAM
From: HIMKAR NIGAM <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Oct 2021 03:48:05 -0400

| | Tech Support Test

Name | HIMKAR NIGAM
E-mail | [email-masked]
Phone Number | (91) 8318307958
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kanpur but iam ready to relocate
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Infoedge | Sales executive | 4th August 2021 | 17500
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1check the netwrk connectivity
2 the antivirus of the system
3 than off browsing protection

Please list the steps to connect a Bluetooth speaker to your mobile phone.

By opening the bluetooth on the speaker by the button show on it
After that open mobile bluetooth and search for a new device
Than add and pair the speaker and start enjoying

What according to you makes you a good candidate for customer service or technical support job?

As iam a patience candidate
Iam polite
I cn convert aggressive client into calm
Than resolve the problem

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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