Subject: Tech Support Candidate - Pushpendra Chaudhary
From: Pushpendra Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Oct 2021 03:38:31 -0400

| | Tech Support Test

Name | Pushpendra Chaudhary
E-mail | [email-masked]
Phone Number | (+91) 9718058608
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Genius Consultant | DL2 | Working | 15590
Previous Employer 1 | Progressive Infovision | DL1 | 11-04-2019 | 15992
Previous Employer 2 | Renovation Automation | DL1 | 11-09-2018 | 15992

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | reset browser settings

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Power on Bluetooth speaker and take to search mode and than open Bluetooth of your mobile,
Than find the device,
after find device or Bluetooth Speaker than connect.

What according to you makes you a good candidate for customer service or technical support job? | I have 12 years of experience as a technical support.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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