Subject: Tech Support Candidate - Godwin Thejus R
From: Godwin Thejus R <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Oct 2021 03:22:23 -0400

Tech Support
Test

Name

Godwin
Thejus R

E-mail

[email-masked]

Phone Number

(91) 9380701608

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First I would check the internet connection and
it's strength.

Next check the spelling of the url typed in. I would try reconnecting the
network connection.

Then I would go to settings and troubleshoot problem.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Go to
settings - connectivity - bluetooth - pair device.

What according to
you makes you a good candidate for customer service or technical support
job?

Good communication skills, patients, listening skill,
technical knowledge for the service, language skill.

On a scale of 1 - 5
please rate your fluency in spoken English

4