Subject: Tech Support Candidate - Marrigalla hari krishna
From: Marrigalla hari krishna <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Oct 2021 03:20:12 -0400

| | Tech Support Test

Name | Marrigalla hari krishna
E-mail | [email-masked]
Phone Number | (91) 9618639105
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | bangalore
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | WHEN IT SHOWS ERRORS FIRSTLY WE NEED TO CHECK OUR INTERNET CONNECTION IS IT PROPER OR NOT LATER THAT WE NEED TO MAKE REFRESH TAB WHICH WE ARE USING IN THAT BROWSER.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

WE HAVE TO ON THE BLUTOOTH POETAL IN MOBILE
NEXT WE HAVE TO MAKE ON THE DEVICE
NEXT WE HAVE TO MAKE PAIR THE DEVICE

What according to you makes you a good candidate for customer service or technical support job?

WE NEED TO BE FLEXIBLE AND PATIENCE
NEED TO GIVE ANSWERS ACCORDING TO CUSTOMER CONVINIENCE

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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