Subject: Tech Support Candidate - Hatim Mohammad
From: Hatim Mohammad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Oct 2021 11:50:56 -0400

| | Tech Support Test

Name | Hatim Mohammad
E-mail | [email-masked]
Phone Number | (91) 9682623081
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Kashmir
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | ….&2&2&/&/&//&&-‘amashnamamakalalkwklwos

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open bluetooth on both devices
2. Click pair on one of the devices
3. Check the device visibility from the other device and if visible click on the device
4. Your Bluetooth device is paired now

What according to you makes you a good candidate for customer service or technical support job? | Good verbal and written communication skills
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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