Subject: Tech Support Candidate - Nithish Panchakshari
From: Nithish Panchakshari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Oct 2021 09:10:30 -0400

Tech Support
Test

Name

Nithish
Panchakshari

E-mail

[email-masked]

Phone Number

(91) 6281190535

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Nellore

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

*Cheak my Network connection

*Clear the Cathe and reload the website

*Disconnect and reconnect the Network connection

*Even though if it's getting error I will restart my device

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

*Go to bluetooth settings

*Turn On the bluetooth

*Search for the available devices and select the Speaker from the list

*Pair the Speaker to your Mobile

What according to you makes you a good candidate
for customer service or technical support job?

*I'm good
in handling any issue with the customers

*I'm very patient and try my best to solve their problems

*I can handle pressure

On a scale of 1 - 5 please rate your
fluency in spoken English

4