Subject: Tech Support Candidate - Sanskriti Sanskriti singh
From: Sanskriti Sanskriti singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Oct 2021 08:47:23 -0400

| | Tech Support Test

Name | Sanskriti Sanskriti singh
E-mail | [email-masked]
Phone Number | (+91) 6261782306
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida sector 75
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Shri Ram bhajan interprises | Manager | Sept 2021 | Family business
Previous Employer 2 | Burger King pvt lmt | Shift Manager | Feb 2020 | 18,000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Firstly, I'll check whether my wifi or the internet connection is working or not.
2. I'll refresh the page and check my internet connectivity.
3. Reload the website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Firstly, switch on the bluetooth connectivity on your device.
2. Secondly, switch on the BT speaker and search the device name from my mobile phone.
3. Thirdly, pair the device with your phone.

What according to you makes you a good candidate for customer service or technical support job?

I'll learn something new.
Explore new ways to satisfy a customer.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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