Subject: Tech Support Candidate - Upendra Tripathi
From: Upendra Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Oct 2021 05:05:50 -0400

Tech Support
Test

Name

Upendra
Tripathi

E-mail

[email-masked]

Phone Number

(91) 8839663392

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Jabalpur

Which best describes your Technical
Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Networking - advance
Hardware - Basic
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

csc e governance services india

State Consultant

15/10/2021

32200

Previous Employer 1

CSC e Governance Services
India

District Manager

01/07/2020

30000

Previous Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First
Check the Internet connection then try to open a new window after the delete
system history and temp file,restart again

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Swipe down
from the top of the screen.

Touch and hold Bluetooth.

Tap Pair new device. If you don't find Pair a new device, check under "Available
devices" or tap More. Refresh.

Tap the name of the Bluetooth device you want to pair with your device.

Follow any on-screen instructions.

What according to
you makes you a good candidate for customer service or technical support
job?

With my skills and expertise, I would fit perfectly in such a
company culture. I am a great listener and always oriented towards solving a
problem. I've gathered relevant experience and have an extremely positive
attitude towards doing anything in my life.

On a scale of 1 - 5
please rate your fluency in spoken English

4