Subject: Tech Support Candidate - Keerthi Jayam
From: Keerthi Jayam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Oct 2021 04:58:43 -0400

| | Tech Support Test

Name | Keerthi Jayam
E-mail | [email-masked]
Phone Number | (040) 8897060373
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | secunderabad
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | JM Enterprises | Team lead | - | 40000
Previous Employer 2 | Pcube | Team lead | Dec 2020 | 37000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First if you are having a trouble with the website click on icon lock in URL. Open another window if you are able to open the website like google. Try to clear the cookies and cache
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First need to pair the speakers .Go to the setting tab and open Bluetooth check the paired devices and connect.
What according to you makes you a good candidate for customer service or technical support job? | I think my communication skills are strong to communicate the exact point to the customer in the right way. We need to be a good listener and need to have patience.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |