Subject: Tech Support Candidate - Sujith Balaji
From: Sujith Balaji <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Oct 2021 04:41:48 -0400

Tech Support
Test

Name

Sujith
Balaji

E-mail

[email-masked]

Phone Number

(+91) 8015470465

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Currently in
Bangalore

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Idfc first Bank

Sales
officer

August 2021

25000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

First I will check internet
connection followed by clearing my browser for cache and restarting it then by
checking whether the site is shutdown for others too

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Turn on the
bluetooth speaker and turn on bluetooth in mobile phone, check with paired
devices list if not listed, check available devices list and pair with the
bluetooth speaker manually with the passcode which will be mentioned by default
on the phone.

What according to you makes you a good candidate
for customer service or technical support job?

According
to me, customer service job defines me as a good candidate.

On a
scale of 1 - 5 please rate your fluency in spoken English

4