Subject: Tech Support Candidate - Rajat Chauhan
From: Rajat Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Oct 2021 04:30:46 -0400

Tech Support
Test

Name

Rajat
Chauhan

E-mail

[email-masked]

Phone Number

(91) 7060981259

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida sector 2

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Advanced
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

I will
'troubleshoot' the system , check if my computer is connected to an internet
connection.

Then , afterwards see if my internet connectivity is good , if there is any
problem in my router or modem if i have a broadband connection.

Afterwards I will identify the cause of the problem and take action.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open the bluetooth settings on both the
device.

Search for the bluetooth connection on your mobile device for the speaker and
then connect.

What according to you makes you a good candidate
for customer service or technical support job?

I think a
person with good communication skills and a scientific temperament with a good
command in the language and listening skills.

On a scale of 1 - 5
please rate your fluency in spoken English

5