Subject: Tech Support Candidate - Abhishek kumar
From: Abhishek kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Oct 2021 04:25:38 -0400

| | Tech Support Test

Name | Abhishek kumar
E-mail | [email-masked]
Phone Number | (+91) 8800194983
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Dilshad Garden
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First will check the internet connection
Then i will check the date and time setting;
After that i will check the browser settings for ensuring that the settings are correct or not.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Settings-Bluetooth setting-Pair new device -and press the pairing button of the speaker if given,
Then i will find my device in the pairing list and will connect to it by tapping on my device(speaker's id).

What according to you makes you a good candidate for customer service or technical support job? | I am doing  this since i was a child ,when i was in 5th class.and i am an engineer in computer science too.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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