Subject: Tech Support Candidate - Vikram Vikram
From: Vikram Vikram <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Oct 2021 04:24:44 -0400

| | Tech Support Test

Name | Vikram Vikram
E-mail | [email-masked]
Phone Number | (+91) 8168558419
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Hisar, Haryana
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. First of all recheck the address you entered ,is it correct or not
2. Refresh your page again
3. Check and make sure for active internet connection.
4.If Still can't. Open then go to settings of browser and try to clear out cookies and cache .
5. If problem still persists then try to open in another web browser.
6. This doesn't work also then it may be temporarily issues with website it self ,wait for some time try again.
May I help you in another query .
If answer is no from the customer.
Then
THANK YOU VERY MUCH HAVE A NICE DAY .

Thank You

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open the Settings app.

Navigate to Connected devices, and turn on the Bluetooth toggle switch, if it's not enabled.

Select Bluetooth to view the options.

Select Pair new device to place the Bluetooth device in pairing mode.

Look for the Bluetooth speaker's name on the list. Be patient as it may take a moment to show up.

Make sure the Bluetooth speaker is in pairing mode during this time.

Select the speaker's name to connect to it. It takes a few seconds for the devices to pair. When done, the screen shows that the speaker is connected.

What according to you makes you a good candidate for customer service or technical support job? | Being a student of engineering a have a way better command our technical things and a keen desire to know about new things in the markets .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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