Subject: Tech Support Candidate - aditya singh
From: aditya singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Oct 2021 04:19:55 -0400

Tech Support
Test

Name

aditya
singh

E-mail

[email-masked]

Phone Number

(+91) 6202447521

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Saket

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

byju's

PSA

10/11/21

4

Previous Employer 1

teleperformance

BO

1/10/21

2

Previous Employer 2

Startek

CSE

12/7/21

1

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Many basic problems can be solved simply by
restarting your device. This clears caches, and forces the device to re-load the
program or web page you may be having issue with, rather than use something that
may be partially wrong.

Make sure you're able to load Google.com. Once this loads, make sure you're able
to search. Type something in the Search box, then select Google Search.

If searching doesn't work, then there's reason to believe that you're not
connected to the Internet. Fix the connection issue before proceeding.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Swipe down from the top of the screen.

Touch and hold Bluetooth .

Tap Pair new device. If you don't find Pair new device, check under "Available
devices" or tap More. Refresh.

Tap the name of the Bluetooth device you want to pair with your device.

Follow any on-screen instructions.

What according to
you makes you a good candidate for customer service or technical support
job?

With my skills and expertise I would fit perfectly in such a
company culture. I am a great listener and always oriented towards solving a
problem. I've gathered relevant experience and have an extremely positive
attitude towards doing anything in my life.

On a scale of 1 - 5
please rate your fluency in spoken English

4